Message to Libraries: This is a final reminder about the transition to the new statewide delivery vendor that is happening this weekend.
We are aware that some of you have recently experienced inconsistent delivery service and in some cases the incoming bag deliveries have been low in volume. We have communicated with Priority Dispatch to expect accumulations of bags at the US Cargo hubs as well as at some of the library sites. Priority Dispatch is addressing this situation with dual sortation sites at their hubs as well as other contingency plans to pick up and re-route these items as quickly as possible.
We appreciate your patience and cooperation to allow Priority Dispatch the opportunity to address these issues. There may be instances where Priority Dispatch may have to clear out backlogs through several delivery cycles to stabilize the system and develop these routine cycles.
Also, to address concerns regarding lost items prior to the transition:
We do know that a number of locations have either loaned or requested items that have not arrived at your location or the destination. If missing items have not shown up at your location by May 1st, please compile a list of missing materials so a claim can be sent to U.S. Cargo to recover the cost of the missing items.
Once again, we value your patience and cooperation as we collectively work through this migration to the new vendor.
Contact Steve Updegraff at email@example.com with questions or if you need additional information.
Message to Libraries: The last day of pickup and delivery by U.S. Cargo, is Friday, April 13, or your library’s last day of scheduled service that week. The first day of pickup and delivery by the new vendor, Priority Dispatch, is Monday April 16, or your library’s first day of scheduled service that week.
The new required delivery labels for shipping items via Priority Dispatch are now available on the State Library Statewide Delivery Page:
It’s important to begin printing the new delivery labels and preparing your location for Priority Dispatch as soon as possible.
- There is a new option available to print to “ALL” – (to print entire set of new labels)
- For best formatting results, set your browser margins to .25”
- Please remember to update your bookmarks or favorites hyperlink to this page: http://www.library.ohio.gov/facilities/delivery
Special Request: Priority Dispatch will be collecting bags and totes from the old vendor, U.S. Cargo., on April 13 and the weekend of April 14 and 15. The bags and totes that are obtained by Priority Dispatch from U.S. Cargo will still have the U.S. Cargo delivery labels. Priority Dispatch is seeking every library’s assistance in placing the new shipping labels on all outgoing bags and totes on Friday, April 13 or whatever a library’s last day of scheduled service is that week. Any bags or totes that can be labeled on the last pickup day with the new delivery labels will greatly speed up the process in getting these items routed to their proper destination. Any assistance that is possible in this process is greatly appreciated.
Again, to help explain this special request, the first day of usage of the new delivery labels is Friday April 13, or your library’s last day of scheduled service that week.
In anticipation of a possible question, the answer is yes, this does mean that on a library’s last day of service by U.S. Cargo during that week, U.S. Cargo will be picking up bags and totes with Priority Dispatch’s labels.
If you have questions or concerns, please contact Steve Updegraff, Statewide Delivery Project Manager.
The State Library of Ohio is pleased to announce the promotion of Patrick Fitzer to Supervisor, Information Systems & Technology. Patrick joined the State Library in July 2008 as a Systems Analyst in the Information Technology Department, where he has been responsible for maintaining the technical infrastructure supporting services that the State Library provides to state employees and Ohio residents. Patrick came to the State Library from the Ohio Department of Rehabilitation and Correction where he worked as a Network Administrator.
As Supervisor, Information Systems & Technology, Patrick will be responsible for designing the infrastructure and supervising the State Library information technology staff in support of the unique services that the agency provides to our customers. This includes the State Library catalog, participation in the OhioLINK shared consortium, and remote access to numerous electronic database resources.
“Patrick is highly motivated and is always focused on installing and managing data systems in an efficient and scalable manner," said David Namiotka, Associate State Librarian for Library Services. "Over the past nearly 4 years, he has demonstrated a strong technical ability to support the varied collaborative services offered by the State Library. I am looking forward to working with Patrick in his new role and meeting the informational needs of our customers.”
Patrick earned a Bachelor of Science degree in Business Administration: Management Information Systems from the Shawnee State University and a Master of Science degree in Information Systems from Marshall University in Huntington, West Virginia.