Do you ever have questions while on the go and wish you could have a librarian at your side? KnowItNow and the State Library of Ohio are committed to making access to information as easy as possible for all Ohioans. KnowItNow has developed a mobile app for Apple devices, and an Android app is in [...]
Beginning July 1st, KnowItNow statewide virtual reference chat overnight coverage will be re-allocated to mid-day. Use during the overnight hours is sparse, and the service is heavily used during the daytime. The extra mid-day coverage will take effect beginning September 10, 2012. Although there will be no live chat available from 1:00 a.m. to 7:00 [...]
February 22 marks the first anniversary of our local virtual reference (chat) and texting service, courtesy of KnowItNow24x7. A click on the KIN24x7 logo on our front page or State Employees page links you to librarians here at the State Library. After hours, your question will be directed to an Ohio librarian staffing the statewide [...]
KnowItNow24x7 now has marketing materials with our new logo to help your library publicize Ohio’s statewide virtual reference service to your patrons. A package containing bookmarks and other items can be shipped via US Cargo. Those libraries who would like to take advantage of this offer, email support@knowitnow.org and please include your US Cargo numerical [...]