Business analysis techniques : 99 essential tools for success
By James Cadle, Debra Paul and Paul Turner
"Each section of the book ... represents a stage in the business analysis process. We have an introduction to each stage and then divide each into logical sections. Within each section are the techniques and, for each technique, we have the following elements: name of the technique; variants/aliases; description of the technique; using the technique. At the end of each stage we provide references and further reading"--Preface
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