Communication and teamwork: an introduction for support staff
By Hali R. Keeler and Marie Keen Shaw
Communication and Teamwork: An Introduction for Support Staff contains essential strategies about interpersonal relations, customer service, teamwork, and communication. Using this handbook as a guide, Library Support Staff will be able to apply principles of teamwork by adapting the ALA-LSSC Standards of Communication and Teamwork. ~ Summary from publisher
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