Foundations of library services : an introduction for support staff

By Hali R. Keeler

Book cover for Foundations of library services : an introduction for support staff
Added March 7, 2016

Contents: Library services today : an overview -- Acquisitions, collection development and classification -- Special collections and non-book materials -- Circulation services -- Reference services, reader's advisory and reserves -- Resource sharing -- 21st century library customer service : an overview -- Customer service to youth -- Customer service to older adults -- Customer service to patrons with special needs -- Customer service to challenging patrons -- Library programming and public relations -- Intellectual freedom and censorship : an overview -- The freedom to read -- Children and intellectual freedom--publisher

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