Inclusive Conversations
By Mary-Frances Winters
In today's workplace, conversations about diversity are vital but filled with potential pitfalls--Mary-Frances Winters offers specific dialogue techniques to foster greater understanding across diversity: Identifying words, phrases and topics that can be triggering to some groups and avoiding or reframing them to open dialogue rather than shut it down; Dealing with the "fragility" of dominant groups--the extreme reluctance to engage with the concerns of nondominant groups; Addressing the fatigue historically marginalized groups feel from constantly explaining their experience; and, Understanding the difference between dialogue and debate. This is a comprehensive guide for leaders who want to create brave spaces for dialogue and facilitate discussions on potentially polarizing topics.
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