Business/Commerce Archives - State Library of Ohio

Reimagining Capitalism in a World on Fire

by Rebecca Henderson

Free market capitalism is one of humanity’s greatest inventions and the greatest source of prosperity the world has ever seen. But this success has been […]

Ignore Your Customers (and They’ll Go Away)

by Micah Solomon

Discover how to create exceptional customer service and a superior customer experience, learning from the greatest companies of our time. When it comes to delivering […]

Think on Your Feet: Tips and Tricks to Improve Your Impromptu Communication Skills on the Job

by Jen Oleniczak Brown

Get out of your own way! Our professional lives are full of situations outside of our control. A job interviewer asks a question out of […]

Edge

by Laura Huang

Laura Huang, a preeminent Harvard Business School professor, shows that success is about gaining an edge: that elusive quality that gives you an upper hand […]

Job Interview Tips for Overcoming Red Flags

by Ronald L. Krannich

Shows job seekers how to best handle red flags during the job interview — speaking truth to power, turning weaknesses into strengths, scrubbing a sketchy […]

Proactive Professional Learning

by Oran Tkatchov and Mary Tkatchov

In America, the average person will spend 90,000 hours at work, or about a quarter of his or her adult life. Job satisfaction, then, can […]

Radical Collaboration, 2nd Edition

by James W. Tamm and Ronald J. Luyet

The second edition of the essential guide, updated with new research and observations to help twenty-first century organizations create models for effective collaboration. Collaborative skills […]

Shut Up and Listen! Hard Business Truths That Will Help You Succeed

by Tilman Fertitta

For entrepreneurs ready to reach the next level of success, small business owner turned multibillionaire Tilman Fertitta shares the commonsense principles that have rocketed his […]

Connect First: 52 Simple Ways to Ignite Success, Meaning, and Joy at Work

by Melanie A. Katzman, Ph.D.

Dr. Katzman presents 52 actions you can take immediately to create a deeply rewarding work life by connecting to yourself, your organization, and the world […]

Snakes in suits: understanding and surviving the psychopaths in your office

by Paul Babiak, Ph.D., and Robert D. Hare, CM, Ph.D.

Revised and updated with the latest scientific research and updated case studies, the business classic that offers a revealing look at psychopaths in the workplace–how […]